About Las Vegas Pallets
Your trusted partner for quality pallet solutions since 2009. We buy, sell, repair, recycle, and transport pallets with a commitment to quality and sustainability.
Our Story
Las Vegas Pallets was born from a simple observation: businesses needed a reliable partner for quality pallets, and countless usable pallets were being discarded unnecessarily. In 2009, our founder Michael Rodriguez saw an opportunity to solve both problems simultaneously.
Starting with just one truck and a 5,000 square foot facility, we began collecting used pallets from local businesses, carefully inspecting and repairing them, and selling them back into the market at affordable prices. This closed-loop approach not only made business sense—it was environmentally responsible and helped our customers reduce costs.
What set us apart from day one was our commitment to quality. While others were content to simply sort pallets into basic categories, we implemented a rigorous inspection system. Every pallet was examined for structural integrity, load capacity, and safety. This attention to detail quickly earned us a reputation for reliability.
As word spread about our quality products and excellent service, demand grew. We added repair services, then custom manufacturing, then our own delivery fleet. Each expansion was driven by customer needs and our commitment to being a complete pallet solutions provider.
Today, we operate from a modern 50,000+ square foot facility with advanced equipment, a skilled team of 35+ professionals, and serve over 500 businesses across Nevada. But despite our growth, we have never lost sight of what made us successful: quality products, honest dealing, and personalized service. Every customer—whether ordering 10 pallets or 10,000—receives the same level of attention and care that built our reputation.
Our Mission
To provide businesses with high-quality, cost-effective pallet solutions while promoting environmental sustainability through recycling and responsible practices.
We strive to be more than a supplier—we aim to be a strategic partner that helps our customers optimize their supply chain, reduce costs, and meet their sustainability goals. Every pallet we handle represents an opportunity to create value, prevent waste, and build lasting relationships.
Our Vision
To be the Southwest's most trusted and innovative pallet company, recognized for exceptional quality, environmental leadership, and customer service excellence.
We envision a future where every pallet is part of a circular economy—used, repaired, reused, and eventually recycled into new products. Through innovation, investment, and integrity, we will lead the industry toward more sustainable practices while helping our customers thrive.
Core Values
Our values aren't just words on a wall—they guide every decision we make and every interaction we have. From how we treat our employees to how we serve our customers, these principles define who we are.
Quality, integrity, customer focus, sustainability, innovation, and safety form the foundation of our company culture and operational excellence.
Our Values
The principles that guide everything we do
Quality First
Every pallet that leaves our facility meets strict quality standards. We inspect, grade, and certify all products through our rigorous 12-point quality control system, ensuring structural integrity, load capacity, and safety compliance.
Customer Focus
We build lasting relationships by understanding your unique needs and delivering solutions that exceed expectations. Our dedicated account managers provide personalized service, flexible terms, and rapid response times.
Sustainability
We are committed to environmental responsibility through recycling, repair, and responsible disposal practices. Over 85% of pallets we handle are recycled or repaired, preventing waste and conserving natural resources.
Integrity
Honest pricing, transparent processes, and fair dealings are the foundation of how we do business. We believe in straightforward communication, no hidden fees, and ethical business practices that build trust.
Innovation
We continuously invest in new technologies, processes, and training to improve our operations and better serve our customers. From automated grading systems to eco-friendly treatments, we stay ahead of industry trends.
Safety
Employee and customer safety is paramount. We maintain rigorous safety protocols, provide ongoing training, and ensure all equipment meets or exceeds OSHA standards. Our safety-first culture has resulted in an exceptional safety record.
Our Journey
From humble beginnings to industry leadership
Over 15 years, we have grown from a one-truck operation to a regional leader in pallet solutions. Each milestone represents our commitment to innovation, quality, and customer service. Here is our story of continuous growth and improvement.
Founded in Las Vegas
Started as a small pallet recycling operation with just one truck and a passionate founder who saw the opportunity to create a sustainable business model in the pallet industry. Our first warehouse was a modest 5,000 square foot facility with basic equipment, but big dreams.
First Major Contract
Secured our first major commercial contract with a leading Las Vegas distribution center, establishing credibility in the local market and proving our commitment to quality and reliability.
Team Expansion
Grew from 3 to 12 employees, adding specialized roles in quality control, logistics coordination, and customer service to better serve our expanding client base.
Expanded Services
Added pallet repair and custom manufacturing to meet growing customer demands. Invested in professional woodworking equipment and trained staff in advanced pallet construction techniques.
Regional Recognition
Recognized by the Nevada Business Association for outstanding service and contribution to sustainable business practices. Featured in local business publications.
Technology Integration
Implemented advanced inventory management systems and customer portal for real-time order tracking, revolutionizing how we serve our customers.
New Facility
Moved to our current state-of-the-art location with over 50,000 square feet of warehouse space, modern equipment, and dedicated areas for sorting, repair, and custom manufacturing.
Heat Treatment Certification
Obtained ISPM-15 certification for heat-treated pallets, enabling us to serve customers requiring international shipping compliance and expanding our service offerings.
Recycling Program Launch
Launched comprehensive pallet recycling program, partnering with local businesses to create a closed-loop system that diverts thousands of pallets from landfills annually.
Transportation Fleet
Launched our own delivery fleet with 8 modern trucks for faster, more reliable service across Nevada. Implemented GPS tracking and route optimization for maximum efficiency.
10-Year Anniversary
Celebrated a decade in business by giving back to the community, donating pallets for construction projects and supporting local sustainability initiatives.
Essential Business Status
Designated as an essential business during the pandemic, continued operations to support critical supply chains while implementing comprehensive safety protocols.
Sustainability Initiative
Achieved zero-waste certification and launched comprehensive recycling program. Implemented solar panels at our facility, reducing our carbon footprint by 40%.
Custom Solutions Department
Established dedicated custom solutions department with engineers and designers to create specialized pallet solutions for unique industrial applications.
Automation Investment
Invested over $500,000 in automated sorting and grading equipment, increasing efficiency and quality control capabilities while maintaining our commitment to local employment.
Industry Leader
Recognized as one of the leading pallet companies in the Southwest region, serving over 500 regular customers and processing more than 100,000 pallets monthly.
Meet Our Leadership Team
Dedicated professionals with decades of combined experience committed to your success
Our leadership team brings together expertise from logistics, operations, sales, and environmental management. Each member is passionate about delivering exceptional service and building lasting customer relationships.
Our Dedicated Team
35+ professionals committed to quality and service excellence
Modern Facility
50,000+ sq ft of advanced equipment and organized operations
Michael Rodriguez
Chief Executive Officer & Founder
Michael founded Las Vegas Pallets in 2009 with a vision to create a sustainable, customer-focused pallet company. With over 20 years of experience in logistics and supply chain management, he brings deep industry knowledge and entrepreneurial spirit. Michael holds a Bachelor's degree in Business Administration from UNLV and is a member of the National Wooden Pallet and Container Association. Under his leadership, the company has grown from a one-truck operation to a regional industry leader.
Jennifer Chen
Operations Manager
Jennifer oversees all daily operations, from inventory management to quality control. With 15 years of experience in warehouse operations and logistics, she ensures that every pallet meets our rigorous standards. Jennifer implemented our current quality control system and led the team through our facility expansion. She holds certifications in Six Sigma and Lean Manufacturing, bringing process excellence to every aspect of our operations.
David Thompson
Sales Director
David leads our sales team with a customer-first approach that has built lasting relationships across industries. With 18 years in B2B sales and distribution, he understands the unique challenges businesses face in managing their pallet needs. David specializes in developing customized pallet programs that optimize costs while ensuring quality and reliability. His consultative approach has made him a trusted advisor to hundreds of companies.
Sarah Martinez
Sustainability Coordinator
Sarah spearheads our environmental initiatives, ensuring that Las Vegas Pallets remains at the forefront of sustainable pallet management. She developed our zero-waste program and manages relationships with recycling partners. With a Master's degree in Environmental Science and 10 years of experience in corporate sustainability, Sarah has helped divert over 50,000 pallets from landfills through innovative recycling and repair programs.
Robert Williams
Fleet & Logistics Manager
Robert manages our transportation fleet and coordinates all deliveries and pickups across Nevada. With 12 years in transportation logistics and fleet management, he ensures on-time delivery and efficient route planning. Robert implemented our GPS tracking system and optimized our delivery zones, reducing transit times by 30%. He holds a Commercial Driver's License and DOT certification.
Amanda Foster
Quality Control Manager
Amanda ensures that every pallet meets our exacting standards through comprehensive inspection and testing protocols. With a background in industrial engineering and 14 years of quality assurance experience, she developed our 12-point inspection system. Amanda trains all quality control staff and maintains our certifications for heat-treated and specialty pallets. Her attention to detail ensures our customers receive only the highest quality products.
Our Facility
A state-of-the-art operation designed for quality and efficiency
World-Class Infrastructure
Our 50,000+ square foot facility in Las Vegas is purpose-built for pallet operations. The layout is designed for efficient workflow, from receiving and sorting to repair, manufacturing, and shipping. Every area is optimized for both productivity and safety.
Receiving & Sorting Area
20,000 sq ft dedicated space with automated conveyor systems for efficient pallet intake and grading.
Repair Workshop
6 fully-equipped repair stations with pneumatic tools, saws, and specialized equipment for fast, quality repairs.
Custom Manufacturing
Complete woodworking line capable of building custom pallets to any specification with precision and quality.
Heat Treatment Chamber
Industrial heat treatment facility for ISPM-15 certification, treating 500+ pallets per cycle.
Finished Goods Storage
15,000 sq ft of organized inventory storage with climate control and systematic organization for quick order fulfillment.
Loading & Shipping Docks
8 loading bays with hydraulic levelers for efficient loading of trucks and containers.
Operational Capabilities
Our facility operates with precision and efficiency. Advanced inventory management systems track every pallet from arrival to delivery. Real-time monitoring ensures quality control at every step, and our capacity allows us to handle orders of any size without compromising on speed or quality.
We maintain extensive inventory of standard pallet sizes and grades, ensuring immediate availability for most orders. For custom requirements, our manufacturing capabilities allow us to produce pallets to exact specifications with quick turnaround times.
Environmental systems include solar panels providing 40% of our electricity, LED lighting throughout, rainwater collection for dust suppression, and a comprehensive recycling program that processes wood waste into mulch and biomass fuel.
Equipment & Technology
Industry-leading tools and systems that ensure quality and efficiency
Automated Sorting Systems
State-of-the-art automated conveyor and sorting systems that can process up to 5,000 pallets per day with consistent accuracy.
Heat Treatment Chamber
Industrial-grade heat treatment chamber for ISPM-15 certification, capable of treating 500 pallets at a time to eliminate pests and pathogens.
Pallet Repair Stations
Six dedicated repair stations equipped with pneumatic nailers, saws, and specialized tools for efficient pallet refurbishment.
Custom Manufacturing Line
Complete woodworking line with cutting, drilling, and assembly capabilities for custom pallet manufacturing to exact specifications.
Fleet of 12 Trucks
Modern delivery fleet including flatbed trucks, box trucks, and specialized pallet haulers with GPS tracking and lift gate equipment.
Forklift Fleet
Eight forklifts ranging from 3,000 to 15,000 pound capacity, including electric and propane models for indoor and outdoor operations.
Technology Infrastructure
Inventory Management System
Cloud-based system provides real-time tracking of every pallet, from receiving to delivery. Automated alerts, forecasting, and analytics help optimize operations and ensure accuracy.
GPS Fleet Tracking
All delivery vehicles equipped with GPS tracking for real-time location monitoring, route optimization, and accurate delivery ETAs. Customers can track their orders in real-time.
Customer Portal
Online portal allows customers to place orders, track shipments, view invoices, access quality certifications, and manage their pallet program 24/7 from any device.
Quality Control Software
Digital inspection system guides quality control staff through comprehensive 12-point checks, ensuring consistency and creating detailed records for every pallet graded.
Quality Control
Our rigorous 12-point inspection system ensures every pallet meets exacting standards
Quality is not an afterthought—it is built into every step of our process. From the moment a pallet enters our facility to final delivery, it undergoes comprehensive inspection and testing to ensure it meets or exceeds industry standards.
12-Point Inspection System
Structural Integrity
Check all boards and stringers for cracks, splits, and damage
Load-Bearing Capacity
Verify deck boards and stringers can handle rated weight
Board Thickness
Measure deck and stringer thickness to ensure specifications
Nail/Fastener Condition
Inspect all fasteners for proper placement and integrity
Dimensional Accuracy
Verify length, width, and height meet required specifications
Surface Condition
Check for protruding nails, splinters, and sharp edges
Contamination Check
Inspect for oil, chemicals, mold, or pest infestation
Treatment Verification
Confirm heat treatment stamps and compliance for certified pallets
Warp & Level
Measure flatness and ensure pallet sits level on all corners
Block/Stringer Condition
Check bottom supports for damage and proper attachment
Repair Quality
For repaired pallets, verify all fixes meet standards
Final Grading
Assign quality grade (Premium, Grade A, Grade B, etc.) based on findings
Quality Grades Explained
Like-new condition, minimal use, perfect for retail display or export
Excellent condition, light use, suitable for most applications
Good condition with minor repairs, ideal for warehouse storage
Serviceable condition, multiple repairs, best for single-use or low-load applications
Testing Protocols
Beyond visual inspection, we conduct regular load testing on sample pallets to verify they can handle rated capacities. Random samples undergo stress testing to ensure consistent quality across our inventory.
All certified pallets receive documentation including grade, dimensions, treatment certifications, and test results. This transparency gives customers confidence in every pallet they receive.
Based on customer feedback and returns
Environmental Commitment
Sustainability is not just a buzzword—it is the foundation of our business model
From day one, we have been committed to reducing waste and conserving resources. Every pallet we repair or recycle represents wood saved, landfill space preserved, and carbon emissions avoided. Our zero-waste certification reflects our dedication to environmental responsibility.
Over 85% of pallets we handle are either repaired for reuse or recycled into useful products
Our repair and recycling programs divert over 50,000 pallets from landfills every year
Solar panels and efficiency improvements have reduced our carbon footprint by 40%
Comprehensive Recycling Program
Our recycling program is designed to extract maximum value from every pallet component:
- Grade A Wood: Clean boards are reclaimed for repair operations or sold as lumber
- Grade B Wood: Processed into wood chips for mulch and landscaping
- Grade C Wood: Ground into sawdust for animal bedding
- Unusable Wood: Converted to biomass fuel pellets
- Metal Fasteners: All nails and hardware are collected and recycled
Green Operations Initiatives
We have invested significantly in making our operations more sustainable:
- Solar Power: 150kW solar array provides 40% of our electricity needs
- LED Lighting: 100% LED lighting reduces energy consumption by 60%
- Water Conservation: Rainwater collection system for dust suppression
- Efficient Fleet: Modern trucks with route optimization reduce fuel consumption
- Zero Waste to Landfill: 95%+ waste diversion through comprehensive recycling
Environmental Impact By The Numbers
Annually through pallet reuse
Per year vs new pallet production
Landfill space saved monthly
Zero waste certified facility
Las Vegas Pallets By The Numbers
Achievements and statistics that showcase our capabilities and commitment
Businesses trust us for their pallet needs
Processed through our facility
Pallets repaired or recycled
Modern warehouse space
Serving the Las Vegas area
Dedicated professionals
Certifications & Memberships
Industry recognition and compliance that validates our commitment to excellence
ISPM-15 Certified
International Standards for Phytosanitary Measures certification for heat-treated pallets, ensuring compliance with international shipping regulations.
NWPCA Member
Proud member of the National Wooden Pallet and Container Association, staying current with industry standards and best practices.
Zero Waste Certified
Achieved certification for diverting over 95% of waste from landfills through comprehensive recycling and reuse programs.
OSHA Compliant
Full compliance with Occupational Safety and Health Administration standards, maintaining a safe workplace for our team and visitors.
Community Involvement
Giving back to the Las Vegas community that has supported our growth
We believe in being active members of our community. Beyond business, we are committed to supporting local organizations, schools, and initiatives that make Las Vegas a better place to live and work.
Education Support
We partner with local vocational schools and community colleges to provide hands-on training in woodworking, logistics, and business operations.
- • Annual scholarships for trade school students
- • Equipment donations to school workshops
- • Internship opportunities for students
Housing Initiatives
We donate pallets and materials to Habitat for Humanity and other organizations building affordable housing in the Las Vegas area.
- • Free pallets for construction projects
- • Lumber donations from recycled pallets
- • Employee volunteer days at build sites
Local Business Support
As a local business ourselves, we prioritize supporting other Las Vegas companies and maintaining a strong local supply chain.
- • 90% of suppliers are Nevada-based
- • Preferred pricing for local small businesses
- • Member of Las Vegas Chamber of Commerce
Annual Community Impact
Safety Standards
Creating a culture where safety comes first, always
Our commitment to safety extends to our employees, customers, and everyone who enters our facility. Through rigorous protocols, ongoing training, and a safety-first culture, we maintain one of the best safety records in the industry.
Safety Protocols
Personal Protective Equipment (PPE)
All employees are provided with and required to wear appropriate PPE including safety glasses, steel-toed boots, gloves, and high-visibility vests. Specialized equipment is provided for specific tasks.
Comprehensive Training Program
Every employee completes extensive safety training before starting work. Ongoing monthly training sessions cover equipment operation, hazard recognition, emergency procedures, and best practices.
Regular Safety Inspections
Daily equipment inspections, weekly facility walk-throughs, and monthly third-party safety audits ensure compliance with OSHA standards and identify potential hazards before they become issues.
Incident Reporting & Response
Comprehensive incident reporting system ensures all accidents, near-misses, and safety concerns are documented, investigated, and addressed. Root cause analysis prevents recurrence.
Safety Achievements
Our safety-first culture has resulted in over 4 years without a lost-time accident
OSHA Compliance
We maintain full compliance with all OSHA regulations and standards. Our facility has passed multiple inspections with zero violations.
- OSHA 300 log maintained and up to date
- Safety Data Sheets (SDS) readily accessible
- Emergency exits and procedures clearly marked
- First aid stations and fire extinguishers strategically located
Safety Committee
Our employee-led safety committee meets monthly to review incidents, identify improvements, and ensure worker voices are heard on safety matters.
Committee members receive specialized training and have the authority to stop work if they observe unsafe conditions. This empowerment creates a culture where every employee is responsible for safety.
Company Culture
Building a workplace where people thrive
Our success is built on the dedication of our team. We have cultivated a culture that values hard work, rewards excellence, promotes growth, and treats every employee with respect and dignity.
Competitive Compensation
Above-market wages, performance bonuses, and profit-sharing program
Comprehensive Benefits
Health, dental, vision insurance, 401k matching, paid time off
Career Development
Training programs, tuition reimbursement, and clear advancement paths
Work-Life Balance
Flexible scheduling, family-friendly policies, employee events
Employee Testimonials
"I have been with Las Vegas Pallets for 8 years and it is the best company I have worked for. Management truly cares about employees, safety is always the priority, and the pay and benefits are excellent."
"The training and development opportunities here are incredible. I started as a general laborer and was promoted to supervisor within 3 years. The company invests in their people."
Our Commitment to You
The promises we make and keep to every customer
Quality Guarantee
Every pallet meets our rigorous quality standards. If you are not satisfied with any pallet for any reason, we will replace it or provide a full refund—no questions asked.
Our 12-point inspection system ensures consistent quality, and we back it with a satisfaction guarantee that gives you peace of mind with every order.
On-Time Delivery
We understand that your operations depend on timely delivery. Our commitment: 95%+ on-time delivery rate, with real-time tracking so you always know when to expect your order.
Same-day and next-day delivery available for rush orders. Our efficient fleet and logistics ensure your pallets arrive when you need them.
Transparent Pricing
No hidden fees, no surprises. Our quotes include all costs—pallets, delivery, and any applicable fees. What we quote is what you pay.
We provide detailed pricing breakdowns and work with you to find solutions that fit your budget without compromising on quality.
Responsive Support
Questions? Concerns? Special requests? Our customer service team responds to calls and emails within 2 hours during business hours, and we offer 24/7 emergency support for urgent needs.
Your dedicated account manager knows your business and anticipates your needs, providing proactive service that exceeds expectations.
Our Promise to You
We promise to treat your business as if it were our own—providing honest advice, quality products, fair pricing, and service that exceeds expectations. Your success is our success, and we are committed to being a partner you can count on.
Awards & Recognition
Industry honors that validate our commitment to excellence
Southwest Business Excellence Award
Recognized for outstanding business practices and community contribution
Environmental Leadership Award
Honored for zero-waste achievement and sustainability initiatives
Best Pallet Company - Southwest Region
Readers' Choice Award based on customer satisfaction and service
Top 50 Companies to Work For
Employee satisfaction and workplace culture recognition
Safety Excellence Award
Outstanding workplace safety record and training programs
Customer Service Excellence
Exceptional customer service and satisfaction ratings
Future Goals
Our vision for growth and continued excellence
While we are proud of what we have achieved, we are even more excited about where we are going. Here are our strategic goals for the next 3-5 years.
Regional Expansion
Open two additional facilities in Arizona and California by 2026, expanding our service area throughout the Southwest region.
This expansion will allow us to better serve existing customers with multiple locations while bringing our quality and service to new markets.
Advanced Automation
Invest $1M+ in robotics and AI-powered quality control systems to increase efficiency while maintaining our commitment to local employment.
Technology will handle repetitive tasks, freeing our team for higher-value work like custom solutions and customer service.
Sustainability Leadership
Achieve 90%+ recycling rate and carbon-neutral operations by 2027 through renewable energy, electric vehicles, and advanced recycling technologies.
We aim to set the standard for environmental responsibility in the pallet industry nationwide.
Digital Innovation
Launch enhanced customer portal with AI-powered demand forecasting, automated ordering, and real-time inventory visibility.
Technology will make it even easier for customers to manage their pallet programs and optimize their supply chains.
Workforce Development
Expand training programs and partnerships with vocational schools to develop the next generation of skilled workers in our industry.
Investing in people is investing in our future—we will continue to provide excellent careers and advancement opportunities.
Product Diversification
Expand our product line to include plastic pallets, specialty containers, and material handling equipment to be a true one-stop solution.
Diversification allows us to meet more customer needs while reducing dependence on any single product category.
Join Us on Our Journey
These ambitious goals reflect our commitment to continuous improvement and long-term thinking. We are building a company that will serve the Southwest for generations to come—and we would love for you to be part of our story.
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